|eBulletin for Administrative Professionals
|What is “Operational Excellence” and how does it affect me?
The university’s “Operational Excellence” program (which has different names at different campuses) is a series of programs designed to consolidate services and reduce costs. It is underway and many aspects have been implemented at some campuses, while other campuses are just getting started. For administrative professionals, it has sometimes meant new or changed job duties, work speed up, or even layoff.
Where did the idea come from?
Faced with declining state revenues, UC Berkeley contracted with the Bain Company, Inc. to make recommendations about how to cut costs. (There is skepticism about how much will ultimately be saved, as Bain’s initial contract was for $3 million, and the full contract period amounts to $11 million.) Bain made a series of recommendations, mostly cutbacks and consolidations in the “target areas” of human resources, informational technology services, financial services and research administration.
|What happens in our workplace?
Typically job functions are removed from a department and reassigned to an existing or newly created “shared services” unit. Employees who previously performed those functions are laid off and invited to apply for a reduced number of job vacancies in the newly created unit.
Consequences: intended and otherwise
What can we do to avoid these negative consequences?
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|This bulletin provides a resource for workplace issues affecting UC’s staff professionals and ways we can work together to solve them. It also keeps us updated on administrative professionals’ organizing efforts with the University Professional and Technical Employees union (UPTE).